The company is a global leader in VAS and Entertainment services. Over the years the organization was expending in various global locations and adding delivery capacity, however, the commensurate revenue growth was not taking place. As a consequence, the company had to go for rightsizing the organization.
With our interventions the company managed to bring down the human resource cost by almost 40%, leading to a jump in its profitability and share price appreciated by 5 times. Apart from financial improvement the company also experienced a 20% jump in employee satisfaction.