3X Revenue growth in 3 years

For several years, this CAD design services company struggled with stagnation. Despite strong technical capability and access to the US market, growth remained flat. The core issue was not demand—it was the inability to deliver consistent quality of service at scale, leading to constrained client expansion.

We worked with the leadership team to address the root causes impacting service quality and execution.

The focus was on:

• Strengthening service delivery discipline
• Aligning teams around clear quality standards
• Building scalable structures and review mechanisms to support growth

The Outcome

• 80% improvement in Quality of Service delivery
• ~100% year-on-year revenue growth for three consecutive years
• Organization scaled from 250 to 800 employees